I am writing to you to ask your assistance.
I am a retired Army Reserve Soldier. I served in Iraq from Sep 2004 to August 2005. I retired from the Army Reserve in July 2006 after 24 years active and Reserve Service.
I recived no physical upon my departure from Iraq nor when I retired from the Army Reserve. Within the first year back I attempted to get a physical at the Veteran's Administration Clinic in Allentown, PA. During the course of my initial physical I was scheduled for a blood draw. During that appointment I was manhandles by a phlebotomist and shoved to the front desk for rescheduling of blood work. Embarrased, I did not return.
In January 2009 having a change of heart I requested assistance from the veteran's administration to start process once again. I inquired what I needed to do to the Veteran's administration's Inquiry Routing & Information System (IRIS). That request was forwarded to Philadelphia office in Feb 2009 without resolve.
It is now 4 years since my return and today I called the listed number for the Allentown Clinic. I was told today that I should wait for a letter from the Allentown Clinic with an appointment - scheduling would be done by them without input from me.
This brings up two issues for me:
1. I have never been able to address or express dis-satisfaction with the employee at the VA that caused the disruption to my health care to start. The VA has never responded to my inquiry via their system with assistance.
2. As a working individual, I must coordinate my schedule for appointments thus a mailed appointment letter is an inefficent vehicle to plan care
All that I'm seeking at this point is the opportunity to speak with someone at the VA to schedule the appropriate physical events.
Thanks in advance for whatever assistance you may provide,
We'll see if he can assist
'The true soldier fights not because he hates what is in front of him, but because he loves what is behind him.' -G. K. Chesterton